Shipping Policy
Shipping Policy – amauoz
At amauoz, we work to ensure your purchases arrive quickly, safely, and reliably.
Below you will find details about our shipments:
1. Shipping zones
We ship nationwide and to major cities. For rural or hard-to-reach areas, delivery times may vary.
2. Delivery times
Orders are processed within 24 to 48 business hours after order confirmation.
The average delivery time is 2 to 7 business days, depending on your location.
During periods of high demand (special offers, holidays), delivery times may be slightly extended.
3. Shipping methods
We work with reliable courier companies to ensure fast and secure deliveries.
You will receive a tracking number to check the status of your order.
4. Shipping costs
Shipping costs are automatically calculated during checkout based on your location and order weight. We occasionally offer free shipping on orders over a minimum amount (see current promotions).
5. Cash on Delivery (COD)
We offer cash on delivery in select areas. You can pay for your order in cash upon receipt.
6. Delays and delivery problems
In the event of delays caused by external factors (weather, strikes, logistical issues), we will contact you to keep you informed and find the best solution.
7. Customer service
If you have questions about your shipment or want to update your delivery information, please contact us:
Email: soporte@amauoz.com